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Software Change Management - It's Important to International Education, say Intrinsiq

Published EDU-WorldWide on Monday, January 6, 2020

Software Change Management is important in International Education

In today's article we are going to talk to Intrinsiq about Change Management. Change management is the process, tools and techniques to manage the people side of change to achieve the required business outcome. This poses specific challenges  in the International Education sector: with the rapid uptake of online learning, online applications and assessments it is crucial for institutions to keep their back office management up to date as well. 

Speaking about this challenge, Sudesh Prasad, Managing Director at Intrinsiq told us that, "Intrinsiq is committed to web based applications, but moving to any new system poses challenges to office staff; with larger organisations this means not only training but change management." 

"Our experience shows that the benefits of bringing your team on board is crucial to the success of any software change. If you plan for the inclusion of your key  staff in the process of specification and roll out, it will allow them to have a say in the design of the workflow, which will naturally bring success and efficiencies", he continued.

For schools, when it comes to changing from one system to another, it is important to keep the following in mind.

Key Points

  1. Ensure your move to a new system will replicate what you have and also give you what you need; you may not know what you are missing.
  2. Make sure your new system reflects your office workflow and not vice versa.
  3. Ensure your team is involved in each key step.
  4. Make onsite consultation testing and training a key part of your strategy.
  5. Work in smaller stages making sure each is delivering the crucial functionality before moving further.
  6. Work to clear and defined specifications and manage expectations of your staff and the provider.

When staff are included in the above process they are likely to be more engaged as stakeholders and will help push the process forward. They can advise of current problems or issues that can be resolved in any new system coming as an upgrade.

"Managing change with stakeholder engagement is a proven method to get the best out of a crucial part of any business system upgrade", Sudesh concluded.

If you are already working with another provider, don’t worry. Intrinsiq has a lot of experience with smooth transitions from third party systems to their cloud. You and your staff will have the chance to learn how to work effectively with Intrinsiq before you switch over to it. Intrinsiq will also create a migration plan to ensure no data or bookings are lost during transition.

To top it off, Intrinsiq is offering schools free hosting for 6 months which is worth £2700 GBP.

So what are you waiting for? Take this opportunity to switch to an efficient, solid cloud-based system today! Contact Intrinsiq on to find out more about how you can benefit from this exciting offer, and start running your school more efficiently. That way, you and your staff can focus all your resources on what matters the most i.e. giving your students the best learning experience possible!

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