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Updated: 18 August 2026

PrivacyPolicy

Privacy Policy

Last updated: 17 August 2026

1. Introduction

Schools & Agents respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how Schools & Agents collects, uses, stores and protects personal data when you visit our website, register as a member, subscribe to our communications, contact us, use our services, interact with our content or otherwise engage with Schools & Agents.

Schools & Agents operates within the framework of the General Data Protection Regulation (EU) 2016/679 (GDPR), the Malta Data Protection Act, Chapter 586, and other applicable data protection and electronic communications legislation.

This Privacy Policy applies to personal data collected through:

  • the Schools & Agents website
  • membership registrations
  • education agent registrations
  • contact forms
  • newsletter subscriptions
  • enquiries
  • marketing communications
  • events and interviews
  • social media interactions
  • website analytics
  • advertising and digital marketing activities
  • commercial relationships with schools, education providers, agents and other organisations.

By using our website or providing personal data to us, you acknowledge that you have read this Privacy Policy.

2. Who is responsible for your personal data?

The data controller responsible for your personal data is:

Schools & Agents

Legal entity: Schools & Agents (Malta) Ltd

Registered address: 48, Triq Gorg Sammut, Zurrieq, Malta, ZRQ 2282

Company registration number: C70476

VAT number: MT22703614

Email: [email protected]

Website: https://schoolsandagents.com/

For questions concerning your personal data or this Privacy Policy, please contact us using the details above.

3. What personal data do we collect?

Depending on how you interact with Schools & Agents, we may collect different categories of personal data.

3.1 Information you provide directly

This may include:

  • first name and surname
  • job title or position
  • organisation or company name
  • education agency name
  • school, college or institution name
  • email address
  • telephone number
  • postal or business address
  • country
  • website address
  • social media profiles
  • profile photographs
  • organisation logos
  • professional biography
  • information contained in enquiries
  • information provided when registering for membership
  • information provided when submitting articles or other content
  • information provided when registering for events, interviews or other activities
  • billing and invoicing information.

3.2 Information relating to education agents

Where education agents register with Schools & Agents, we may collect information necessary to create and maintain an agent profile.

This may include the agent's name, agency name, country, contact details, website, social media links, professional information and other information voluntarily supplied for inclusion in the Schools & Agents agent directory.

Where an agent profile is published publicly, information intended for publication will be clearly presented as public profile information.

3.3 Information relating to education providers and members

Where schools, universities, language schools, colleges, service providers or other organisations become Schools & Agents members or use our marketing services, we may collect information about the organisation and its representatives.

This may include contact details, job titles, billing information, membership information, communications and information relating to services purchased.

3.4 Information collected automatically

When you visit our website, certain information may be collected automatically through cookies, analytics technologies and server logs.

This may include:

  • IP address
  • browser type
  • device type
  • operating system
  • approximate geographic location
  • pages visited
  • referring website
  • time spent on pages
  • date and time of visits
  • interactions with website content
  • technical information relating to your visit.

The precise information collected depends on the technologies and services implemented on our website.

4. How do we use your personal data?

We use personal data for legitimate and necessary business purposes, including:

  • providing and administering Schools & Agents memberships
  • creating and managing member profiles
  • creating and managing education agent profiles
  • providing marketing services
  • responding to enquiries
  • communicating with members and subscribers
  • sending newsletters and industry updates
  • distributing relevant member content
  • publishing authorised profiles and content
  • arranging interviews and events
  • processing payments and invoices
  • providing customer support
  • managing our business relationships
  • improving our website and services
  • understanding how visitors use our website
  • measuring website and marketing performance
  • improving our content and digital marketing activities
  • conducting advertising campaigns
  • preventing fraud, abuse or security incidents
  • complying with legal and regulatory obligations
  • establishing, exercising or defending legal claims
  • protecting the rights, property and security of Schools & Agents, our users and others.

5. Legal bases for processing personal data

Under the GDPR, Schools & Agents relies on one or more lawful bases for processing personal data, depending on the circumstances.

5.1 Contract

We may process personal data where processing is necessary to enter into or perform a contract with you.

For example, this may apply when you purchase a Schools & Agents membership or marketing service.

5.2 Legal obligation

We may process personal data where this is necessary to comply with a legal obligation.

For example, this may include accounting, taxation, regulatory or legal requirements.

5.3 Legitimate interests

We may process personal data where processing is necessary for our legitimate interests, provided that those interests are not overridden by your fundamental rights and freedoms.

Our legitimate interests may include:

  • operating and developing Schools & Agents
  • managing professional relationships
  • communicating with existing business contacts
  • improving our website
  • understanding website usage
  • promoting our services
  • maintaining our professional network
  • preventing misuse of our services
  • protecting our business and systems.

Where we rely on legitimate interests, we consider the impact of the processing on individuals and apply appropriate safeguards.

5.4 Consent

Where required by law, we will rely on your consent to process personal data.

For example, we may request consent before sending certain electronic marketing communications or placing certain non-essential cookies on your device.

Where processing is based on consent, you may withdraw your consent at any time.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

6. Direct marketing and newsletters

Schools & Agents may send newsletters, industry news, member updates, event information, marketing communications and other relevant information to subscribers and professional contacts.

Where prior consent is legally required for electronic direct marketing, Schools & Agents will obtain that consent before sending the relevant communications.

Every marketing email will provide an appropriate way to unsubscribe or otherwise manage marketing preferences.

You may unsubscribe from marketing communications at any time.

Malta's data protection regulator confirms that electronic direct marketing is subject to both the GDPR and Malta's specific electronic communications rules.

Unsubscribing from marketing communications does not necessarily result in the deletion of all personal data. We may retain certain information where there is another lawful reason to do so, such as fulfilling a contractual, legal or accounting obligation.

7. Education agent directory

Schools & Agents operates an education agent network and directory.

Where an education agent voluntarily provides information for publication in the Schools & Agents directory, certain information may be made publicly available.

This may include:

  • name
  • agency name
  • country
  • professional description
  • business website
  • business contact information
  • social media links
  • agency logo
  • other information specifically provided for publication.

We will not publish information that was provided to us as confidential unless we have a lawful basis and appropriate authorisation to do so.

If you believe that information appearing in an agent profile is inaccurate, outdated or should no longer be publicly displayed, you may contact us using the details provided in this Privacy Policy.

8. Member profiles and published content

Schools & Agents publishes content supplied by members and other organisations.

This may include:

  • organisation names
  • logos
  • photographs
  • videos
  • staff names
  • professional biographies
  • interviews
  • articles
  • news
  • programme information
  • website links
  • social media links
  • other information supplied for publication.

Where individuals appear in photographs, videos, interviews or other published material, Schools & Agents expects the organisation supplying the material to have the necessary permissions and lawful basis for providing that material to us.

Where appropriate, we may request confirmation that the relevant permissions have been obtained.

9. Information received from third parties

We may receive personal data from third parties, including:

  • education providers
  • education agents
  • professional partners
  • event organisers
  • business contacts
  • publicly available professional sources
  • social media platforms
  • analytics providers
  • advertising platforms
  • technology providers.

Where required by the GDPR, we will provide appropriate information about the processing of personal data obtained from sources other than the individual concerned.

10. Social media

Schools & Agents operates social media profiles and may interact with users through platforms including Facebook, Instagram, YouTube and LinkedIn.

When you interact with our social media pages, the relevant social media platform may collect and process personal data in accordance with its own privacy policy.

Schools & Agents may receive information about interactions with our social media content, depending on the platform and the settings of the relevant service.

We do not control how independent social media platforms process personal data on their own systems.

We recommend reviewing the privacy policies and settings of the social media platforms you use.

11. Cookies and similar technologies

Our website may use cookies and similar technologies.

Cookies may be used for purposes including:

  • ensuring that the website functions correctly
  • remembering preferences
  • understanding website traffic
  • measuring website performance
  • improving user experience
  • analysing content performance
  • supporting advertising and marketing activities.

Cookies may be classified as necessary, preference, analytics or advertising cookies depending on their purpose.

Where applicable law requires consent for a particular cookie or tracking technology, we will request consent before placing or activating it.

You can manage cookie preferences through our cookie consent mechanism where available.

You can also control cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of the website.

12. Website analytics

Schools & Agents may use analytics services to understand how visitors use the website.

Analytics may provide information such as:

  • number of visitors
  • pages visited
  • traffic sources
  • geographical information
  • device and browser information
  • engagement with website content
  • website performance information.

Analytics information is generally used in aggregated or pseudonymised form where possible.

The specific analytics providers used by Schools & Agents may change over time. Where third-party analytics services process personal data on our behalf, appropriate contractual and data protection safeguards will be maintained.

13. Google Advertising

Schools & Agents may use Google Advertising services to promote Schools & Agents or its services.

Google and its advertising technologies may process information relating to website visits, advertising interactions and other online activity, depending on the services and tracking technologies implemented.

Where required, Schools & Agents will obtain appropriate consent before activating non-essential advertising cookies or tracking technologies.

Further information about Google's processing of personal data can be found in Google's own privacy documentation.

14. Social media advertising

Schools & Agents may use social media advertising services to promote its services, content, events or member activities.

These services may include advertising tools provided by platforms such as Meta and LinkedIn.

Advertising platforms may process information relating to users and their interactions with advertisements.

Where applicable, Schools & Agents will implement appropriate consent mechanisms and privacy safeguards.

15. Service providers and data processors

Schools & Agents uses selected third-party service providers to operate its website and business.

Depending on the services we use, these may include providers of:

  • website hosting
  • email and newsletter distribution
  • customer relationship management
  • payment processing
  • accounting
  • website analytics
  • advertising
  • social media management
  • cloud storage
  • IT and cybersecurity
  • website maintenance
  • professional services.

These providers may process personal data on our behalf where necessary to provide their services.

Where a third party acts as a processor of personal data for Schools & Agents, we will take appropriate steps to ensure that the processing is governed by appropriate contractual and data protection safeguards, as required by the GDPR.

Article 28 of the GDPR requires controllers to use processors providing sufficient guarantees and requires processing by processors to be governed by an appropriate contract or legal act.

16. Payments

Where you purchase a membership or service from Schools & Agents, payment information may be processed by our payment service provider.

Schools & Agents does not intend to store full payment card details unless this is specifically necessary and lawfully permitted.

Payment providers may process payment information in accordance with their own privacy policies and security requirements.

17. International transfers

Because Schools & Agents operates internationally and uses certain global technology and service providers, personal data may sometimes be processed outside Malta or the European Economic Area.

Where personal data is transferred to a country outside the European Economic Area, Schools & Agents will ensure that an appropriate legal mechanism and safeguards are in place as required by Chapter V of the GDPR.

These safeguards may include an adequacy decision, Standard Contractual Clauses or another lawful transfer mechanism recognised under applicable data protection law.

18. How long do we keep personal data?

We retain personal data only for as long as necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.

The appropriate retention period depends on the type of information and why we hold it.

For example:

  • membership and contractual information may be retained for the duration of the business relationship and for an appropriate period afterwards where required for accounting, legal or dispute purposes
  • newsletter subscriber information may be retained while the individual remains subscribed or where another lawful basis applies
  • unsubscribe records may be retained where necessary to ensure that marketing communications are not sent contrary to an individual's wishes
  • accounting and financial information may be retained for periods required by applicable law
  • website analytics data may be retained according to the retention settings of the relevant analytics service.

We periodically review the information we hold and securely delete or anonymise information that is no longer required.

19. Data security

Schools & Agents takes reasonable technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

Security measures may include:

  • access controls
  • password protection
  • secure hosting
  • software updates
  • backups
  • restricted access to personal data
  • appropriate confidentiality obligations
  • monitoring and security measures appropriate to the nature of the processing.

No method of transmitting or storing information electronically can be guaranteed to be completely secure.

20. Data breaches

If Schools & Agents becomes aware of a personal data breach, we will assess the breach and take appropriate action in accordance with applicable data protection law.

Where legally required, we will notify the relevant supervisory authority and affected individuals within the applicable statutory timeframes.

21. Your data protection rights

Subject to applicable legal conditions and exemptions, you may have the following rights under the GDPR:

Right of access

You may request confirmation as to whether we process your personal data and, where applicable, request access to that information.

Right to rectification

You may request that inaccurate or incomplete personal data be corrected.

Right to erasure

In certain circumstances, you may request that your personal data be deleted.

This is sometimes referred to as the right to be forgotten.

Right to restriction of processing

In certain circumstances, you may request that processing of your personal data is restricted.

Right to object

You may have the right to object to certain processing, including processing based on legitimate interests.

You have an absolute right to object to processing of your personal data for direct marketing purposes.

Right to data portability

In certain circumstances, you may request to receive personal data that you have provided to us in a structured, commonly used and machine-readable format, or request that it be transferred to another controller.

Right to withdraw consent

Where processing is based on consent, you may withdraw your consent at any time.

Rights relating to automated decision making

Where applicable, you may have rights concerning decisions based solely on automated processing, including profiling, that produce legal or similarly significant effects.

Schools & Agents does not intend to make decisions about individuals based solely on automated processing that produce legal or similarly significant effects unless a lawful basis exists and the applicable GDPR requirements are satisfied.

22. How to exercise your rights

To exercise your data protection rights, please contact:

Schools & Agents

Email: [email protected]

Postal address: 48, Triq Gorg Sammut, Zurrieq, ZRQ 2282

When making a request, please provide sufficient information to allow us to identify you and understand your request.

We may need to request additional information to verify your identity before providing personal data or taking action on your request.

We will respond to valid requests within the time period required by applicable data protection law.

23. Complaints

If you believe that Schools & Agents has processed your personal data unlawfully or has otherwise infringed your data protection rights, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.

You also have the right to lodge a complaint with the supervisory authority responsible for data protection in Malta.

The supervisory authority is:

Information and Data Protection Commissioner

Sliema Road

Gżira

GZR 1638

Malta

Website: https://idpc.org.mt/

The Malta Information and Data Protection Commissioner confirms that individuals have the right to lodge a complaint where they believe their data protection rights have been infringed.

24. Children's privacy

Schools & Agents is primarily a business to business international education platform intended for education providers, education agents and international education professionals.

We do not knowingly collect personal data from children for the purpose of creating accounts or marketing directly to children.

Where information relating to students or minors is provided to Schools & Agents as part of content, testimonials, photographs, videos or other materials, the organisation providing that material is responsible for ensuring that it has the appropriate lawful basis and permissions for sharing the information with Schools & Agents and for its publication where applicable.

25. Third-party websites

Our website may contain links to third-party websites, including education providers, education agencies, social media platforms and other organisations.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reading the privacy policy of any third-party website before providing personal data.

26. Publicly available information

Schools & Agents may process professional information that has been made publicly available, including information published on business websites, professional directories, social media profiles or other public sources.

Such information will only be used where there is a lawful basis for doing so and in accordance with applicable data protection law.

27. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, legal requirements or data processing practices.

When we make significant changes, we may provide an appropriate notice on our website or through other suitable communication channels.

The date at the top of this Privacy Policy indicates when it was most recently updated.

28. Contact information

If you have questions about this Privacy Policy, our data processing practices or your personal data, please contact:

Schools & Agents

Legal entity: Schools & Agents (Malta) Ltd.

Email: [email protected]

Address: 48, Triq Gorg Sammut, Zurrieq, ZRQ 2282

Website: https://schoolsandagents.com/

29. Governing law

This Privacy Policy is governed by the applicable laws of Malta and the European Union, including the General Data Protection Regulation (EU) 2016/679 and the Malta Data Protection Act, Chapter 586, to the extent applicable.

Where mandatory data protection laws provide individuals with rights or protections that cannot be excluded by contract, those rights and protections will continue to apply.

30. Important notice

This Privacy Policy is intended to provide a comprehensive privacy notice for the Schools & Agents website and business activities.

It should be reviewed against Schools & Agents' actual technical set-up, including the website's cookies, analytics tools, newsletter platform, payment provider, advertising platforms, CRM systems, hosting provider and other third-party services.

Where the actual services used by Schools & Agents change, this Privacy Policy should be updated accordingly.

Last reviewed: 17 August 2026



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